A business intelligence shared service for UK education

“Business intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance”.

Source: Gartner 2017

The benefits of good business intelligence to support evidenced-based decision making are well known, yet there has been little join up to help UK education providers exploit it. HESA and Jisc have joined forces to develop tools, services and advice that will enable a wide range of staff in making sound business decisions.

Heidi Plus and Analytics Labs launched in November 2015. Heidi Plus provides access to extensive data and the latest visualisation technology to promote efficient decision making in HE. Analytics Labs is an exciting new national analytics experimentation project aiming to refresh Heidi Plus content with insights from a wide range of alternative data sources. Analytics Labs has already engaged 130 staff from 70 universities producing a wide range of innovative interactive dashboards.