Professional services cost benchmarking

The project will work with Universities UK to develop the area of professional services cost benchmarking. This will build on the outcomes of the ‘Delivering efficiency through effective benchmarking’ project, led by Universities UK.

The UUK project has developed a taxonomy of core business processes and associated cost categories. The project will aim to create and pilot a data capture and integration service for Higher education providers as part of the Analytics Lab research and development initiative, which will allow HE providers to upload, share and benchmark data on professional services costs utilizing the taxonomy of business processes.

The taxonomy of HE sector professional support services (as at 20 December 2014) is available here.

Definitional documents to help explain the taxonomy and assist with usage are being developed. These will be delivered as part of the data capture and integration service.